Past events
Tuesday, June 02, 2020
June 25 Webinar: Taking stock of customer satisfaction
Register for our webinar on June 25 from 12:00 to 12:30.
Would you like to carry out a satisfaction survey at the end of the year, at the end of the season, or following a Covid-type event?
Then register for our webinar!
30 minutes to understand :
- Where to focus your efforts to increase your NPS, CSAT and overall satisfaction...
- How do you interpret a fall or rise in customer satisfaction?
- How can we identify the effects of seasonality on satisfaction?
When?
Thursday, June 25 from 12:00 to 12:30
Contents
- Background / Issues
- Use cases / examples of what's being done
- How Feedback can help
