Past events
Tuesday, February 21, 2017
Invitation: Use the Voice of the Customer to deliver an exceptional foodservice experience
We are pleased to invite you to an evening where our guests will reveal their secrets for delivering an exceptional restaurant experience thanks to the Voice of the Customer!
Because today, more than ever in the foodservice sector, it's service that makes the difference, the customer experience is decisive.
This evening will provide an opportunity to discover what makes an exceptional restaurant experience in the eyes of customers.
We've brought together professionals from the catering and customer relations industries to share their best recipes. We are delighted to welcome :
- Fabrice GAUDRIOT, Marketing Director, Léon de Bruxelles
- Stéphane BOURRIER, UCPA Quality and Customer Relations Director
- Astrid LELIEVRE, Quality Director, Groupe Barrière
- Marie-Louis JULLIEN, Managing Director ofAMARC (Association pour le Management de la Réclamation Client).
Where and when?
This event is now over, but if you would like to discuss it further, please contact us at contact@satisfactory.fr.
