Catering

The importance of responding to online reviews

Why is it so important to respond to customer reviews left on online review sites?

Food service - 4 best practices to harness the voice of the customer

Because today, and more than ever in the restaurant industry, we don't differentiate ourselves by price but by service, the customer experience is decisive. Here are 4 best practices to make the most of the voice of the customer.

Monday, March 19, 2018

Surveys

Restaurant customer satisfaction - consider our online survey solution to measure it

In the restaurant business, customer feedback is very important. To be successful, it is essential to meet the requirements of the customers. Do not hesitate to...

Wednesday, January 24, 2018

Surveys

Restaurant customer satisfaction - conduct your restaurant customer satisfaction survey with confidence

Periodically measuring restaurant customer satisfaction and conducting a restaurant consumer survey is essential for all professionals in the hotel and restaurant sector.

Monday, October 13, 2014